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Don't Miss Your Deadline to Submit Documents

If you have not provided the acceptable documents by Marketplace deadlines you risk losing eligibility to continue coverage or get financial assistance.

Follow these four steps to help submit acceptable documents:

  1. Check whether your Marketplace eligibility determination notice (EDN) says “Send the Marketplace more information,” or the Application Details section of their Marketplace account says, “Temporary eligibility.” 
  2. Call Dixon and we can review your Marketplace Application to confirm the information they included is complete and correct, and to update the application if necessary. 
  3. Confirm which documents you need to submit by checking the EDN (eligibility letter you received in the  mail) and any other notices received. 
  4. We need to submit all documents online. To do this online, go to your Marketplace account, click My Account, select Application Details, select Verify, and then select the drop-down Document Types menu. If you need to mail in the documents, the address to mail in required documents is: 
    Health Insurance Marketplace.
    Attn: Coverage Processing.
    465 Industrial Blvd.
    London, KY 40750-0001.

If you received a letter, but think you’ve already submitted your documents, or have questions, we’re here to help. Call the Marketplace Call Center at 1-800-318-2596.

Christie Starnes